Terms and Conditions

Last updated: September 27, 2026

1. Agreement

These Terms and Conditions ("Terms") are an agreement between you and Seated With Love, Inc. ("Seated With Love", "we", "our", or "us"). By accessing or using seatedwithlove.com and the Seated With Love apps (the "Service"), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

If you accept these Terms for a venue or other business, you confirm that you have the authority to bind that business, and "you" includes that business.

2. The Service

Seated With Love is event planning software for venues, covering weddings and other events. It includes floor plans and seating charts, client planning portals, questionnaires, vendor lists, event websites, registries, messaging, and payments. We may add, change, or remove features over time.

3. Accounts

To create an account, you must:

  • Be at least 18 years old
  • Give accurate information and keep it up to date
  • Keep your sign-in details secure
  • Tell us right away at help@seatedwithlove.com if you think someone used your account without permission

You are responsible for everything that happens under your account, including the actions of team members you invite. Guests can view event websites and RSVP without creating an account.

4. Plans, billing, and cancellation

Venue pricing is based on the number of active clients. Current prices are listed on our pricing page, which controls if it differs from this summary:

  • Free plan: 1 active client
  • Pro plan: $49.99 per month for 2 to 4 active clients
  • Pro plan at no charge once a venue has 5 or more active clients
  • Clients, such as couples and event hosts, never pay to use the Service
  • Payments are processed by Stripe.
  • Paid plans renew automatically each month until you cancel.
  • You can cancel at any time. Cancellation takes effect at the end of the current billing period.
  • We do not give refunds for partial months.
  • Prices do not include taxes, which may be added where required.
  • We will give you at least 30 days notice before a price change affects you.

If your account moves to a plan with lower limits, content above the new limit may be locked until you upgrade or bring your usage under the limit. Locked content is kept, not deleted.

5. Venue responsibilities

If you use the Service as a venue, you agree that:

  • You have the right to add the client and guest information you upload, and you have given any notice or received any permission the law requires
  • You are responsible for your contracts, prices, and communications with your clients
  • Seated With Love is not a party to any agreement between you and your clients

6. Registries, affiliate links, and gifts

  • Registry purchases are made with outside stores. We are not the seller, and we do not handle orders, shipping, returns, or product quality.
  • Registry and product links may earn commissions for Seated With Love. Venues receive a share under the terms of their program.
  • Cash gifts and venue payouts are processed by Stripe and are subject to Stripe's terms, including the Stripe Connected Account Agreement for venues that receive payouts. Stripe's fees apply.

7. AI features

Some features use artificial intelligence. Their results are generated automatically and may be wrong or incomplete, so review them before you rely on them. Do not submit content you do not have the right to share.

8. Acceptable use

You agree not to:

  • Use the Service for anything unlawful
  • Upload malicious code or harmful content
  • Try to gain unauthorized access to our systems or other accounts
  • Interfere with or disrupt the Service
  • Send spam or unwanted messages through invitations, emails, or chat
  • Scrape, copy, or resell the Service or its data without our written permission
  • Infringe anyone's intellectual property or privacy rights
  • Harass, abuse, or harm other people

9. Content and licenses

Your content. You own the content you add to the Service, such as floor plans, guest lists, photos, and event websites. You give us a limited license to host, store, copy, and display that content as needed to run the Service. This includes showing event websites you publish to anyone who has the link.

Feedback. If you send us ideas or suggestions, we may use them without any obligation to you.

Our property. The Service, including its design, software, templates, and brand, belongs to Seated With Love and is protected by copyright, trademark, and other laws.

10. Third-party services

The Service relies on outside providers, such as payment processors and stores. Their services are governed by their own terms, and we are not responsible for them.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

12. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, SEATED WITH LOVE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR $100.

13. Indemnification

You agree to indemnify and hold harmless Seated With Love and its affiliates from any claims, losses, liabilities, damages, costs, or expenses arising from your use of the Service, your content, or your violation of these Terms.

14. Termination and your data

You can delete your account at any time from the account menu. If you own a venue, this also deletes that venue's data, so export anything you want to keep first. Our Privacy Policy explains how we handle information, including after deletion.

We may suspend or end your access to the Service if you break these Terms or if we need to protect the Service or other users. When your access ends, your right to use the Service ends too.

15. Governing law and disputes

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-law rules. Any dispute relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Washtenaw County, Michigan, and you and Seated With Love consent to the jurisdiction and venue of those courts.

16. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will give at least 30 days notice before it takes effect. Continuing to use the Service after that means you accept the updated Terms.

17. Contact us

Questions about these Terms can go to:

  • Seated With Love, Inc.
  • Email: help@seatedwithlove.com
  • Address: 206 E Huron St, Suite 315, Ann Arbor, MI 48104