Question 1

How do couples access their planning portal?

Accepted Answer

You invite them directly from your dashboard. When a couple books, you enter their email and send them a portal invite. They instantly get access to your pre-filled website template, floor plan templates, and document library. Takes 30 seconds.

Question 2

What gets pre-filled in the website template?

Accepted Answer

Everything venue-specific: your photos, address, Google Maps link, parking details, accessibility info, heels policy, and any FAQs you want couples to have. They just add their names, date, and personal details. Saves them hours of work.

Question 3

How does file sharing work?

Accepted Answer

Upload contracts, vendor recommendations, parking passes, setup instructions, or any documents to each couple's portal. They can access everything anytime. No more 'Can you resend that contract?' emails.

Question 4

Can we create multiple floor plan templates?

Accepted Answer

Absolutely! Create different templates for ceremony vs reception setups, seasonal configurations, indoor vs outdoor layouts, or different room arrangements. Couples pick the one that fits their vision.

Question 5

What happens if we cancel or downgrade?

Accepted Answer

No penalties or fees. On the free tier, you keep 3 floor plan templates, 1 wedding website template, and 5 active weddings. Cancel anytime.

Seated With Love Academy

Overview