Events and clients

What it does

• Gives every booking one workspace, so nothing about an event lives in somebody's inbox.
• Records what the event actually is: its type, its date, and its start and end times across more than one day if it runs that way.
• Assigns your venue staff to the events they are working, so each booking has its own team.
• Decides per booking what the couple or event host can reach in their portal.
• Keeps the documents, questionnaires and floor plans for that event with the event.
• Shows you where the client has got to, from an invitation still waiting to a seating chart marked final.

How it works

1. Add the booking

   Create the event and choose its type. Weddings, corporate events, galas, showers and celebrations of life all work here, and the wording across the venue dashboard and the client portal follows the type you pick.

2. Set the dates

   Give it a date, a start time and an end time. An event that runs across more than one day takes an end date too, and it shows on your calendar for its full span rather than as a single point.

3. Choose what the client can do

   Decide per booking whether they get a wedding website, whether they can edit the floor plan, and whether they can message your team. Those choices shape what appears in their portal.

4. Put your team on it

   Assign the venue staff who are working this event. You can change who is on it at any point.

5. Invite the client

   Send the invitation from the workspace. You can see whether it is still waiting, has been accepted, or has expired, without guessing whether the email arrived.

6. Work from one place

   Documents, questionnaires, floor plans and the conversation all live in this workspace, so the answer to any question about the event is in one screen.

What's included

Availability

Onboarding is free on both plans, so our team can set your first events up with you.

On Pro, your subscription drops to $0 per month for as long as you keep 5 or more active couples on the platform.

Works with

• Planning portal Seated With Love gives each couple or event host a planning portal in their venue's colors, holding the website, guests, floor plans, seating, questionnaires, documents and messaging for that one event.
• Client invitations Seated With Love invites a couple or event host into their client portal by email, chases the invitation for you while it waits, and shows the venue who has accepted.
• Document sharing Seated With Love keeps a venue's files with the booking they belong to, so a couple or event host can open the contract, the timeline or the parking instructions from their portal at any hour.
• Questionnaires Seated With Love lets a venue build reusable planning questionnaires, assign them to a booking, set deadlines counted back from the event date, and collect the answers in the client portal.

Common questions